OurWeek support

Delete your OurWeek account

You can request account deletion here without signing in to the app.

Send your request from the email address on your OurWeek account.

Email account-deletion request

Or email ourweekapp@gmail.com with the subject “OurWeek account deletion request.”

What to include

  1. Email us from the email address associated with your OurWeek account.
  2. State that you want to delete your OurWeek account.
  3. We may ask you to verify control of the account before processing the request. Never send us a password or authentication token.

What happens next

After verification, we remove access and delete or anonymize account data within 30 days, except where retention is required by law or needed for legal claims. Backup copies may remain for up to 90 days before they expire through the normal backup cycle.

If you own a shared household, deleting your account may transfer that household to another eligible member so that the household’s shared content remains available to that member. If you have an app-store subscription, cancel it in the relevant app store; deleting your account does not cancel an app-store subscription.

This website request does not erase OurWeek data stored on your devices. After we confirm deletion, remove local-only information from each device by clearing that device’s OurWeek app storage. Copies you exported or shared outside OurWeek may remain with you or the recipient.

Use the app if you can sign in

Signed-in users can delete their account from account settings and may export account data first. For more detail, read our Privacy Policy and Terms of Service.

OurWeek is operated by VADYM PASICHNYK - WebWave, ul. Hugo Kołłątaja 6, lok. 3, 20-006 Lublin, Poland (NIP: 5273152349; REGON: 540935095).